About Us
At Wiki SVG, we specialize in delivering high-quality digital design products to our valued customers. Our commitment is to offer premium digital goods and ensure customer satisfaction. Given the unique nature of our products, we have established an international refund policy outlined below.
Refund Policy
No Refunds for Digital Products: Wiki SVG does not entertain refund requests for any digital products purchased on our website. This policy is in place because our digital goods are intangible and cannot be returned. Once a purchase is made, it is considered final.
Exceptions: In exceptional circumstances, we may consider refund requests if there are valid reasons for dissatisfaction with the product. Each case will be assessed individually. Please reach out to us at [email protected] to discuss your specific situation.
Customer Support
Contact Us for Support: If you encounter any issues with your purchased product or need assistance, we highly recommend reaching out to our customer support team.
Contact Information: To initiate a discussion regarding a potential refund or seek assistance with any issue, please contact us via email at [email protected]. Our team is dedicated to responding promptly to resolve your queries.
Our Commitment
At Wiki SVG, our primary objective is customer satisfaction, and we are committed to providing comprehensive support to resolve any problems you may encounter. While refunds are not standard practice, we are open to accommodating exceptional cases to ensure customers have a positive experience with our digital products.
Contact Us
Please do not hesitate to contact us if you have any questions or concerns. Your feedback is invaluable, and we are here to assist you.
Thank you for choosing Wiki SVG for your digital design needs.
© Wiki SVG
[Updated November 28, 2023]